Nutrifinds Enterprise ("Nutrifinds", "we", "us") respects your privacy. This policy explains how we collect, use, share, protect, retain and delete your personal information when you visit www.nutrifinds.com, create an account, sign in with Google or Facebook, or place an order. It is written to comply with the Data Privacy Act of 2012 (Republic Act 10173) and with the Google API Services User Data Policy, including its Limited Use requirements.
Nutrifinds Enterprise is located at 55 France, Paranaque City, 1700, Metro Manila, Philippines. This policy applies to the Nutrifinds online store at www.nutrifinds.com and to the Nutrifinds account sign-in that uses Google Sign-In.
1.Information we collect
Information you give us:
- Account details: name, email address, phone number and password (stored in protected form)
- Delivery details: saved addresses (street, barangay, city, province, postal code) and the contact number for delivery
- Order details: items bought, vouchers used, order status and order history
- Wishlist, product reviews and photos you upload with reviews
- Messages you send through the Contact Us form
Information collected automatically:
- Payment status from our payment partners (we do not store your full card number, CVV or e-wallet credentials)
- Device and usage data such as browser type and pages visited, and cookies needed to keep you signed in and remember your cart
We do not use analytics cookies or advertising cookies on this website.
2.Google user data we access
If you choose to sign in with Google, Google asks for your consent and then sends us a limited set of data from your Google Account. The Google user data we access is:
- Your basic profile information: your name and your Google profile picture
- Your Google Account email address
- The Google account identifier that lets us match you to your Nutrifinds account on your next sign-in
We do not request or receive access to your Gmail messages, Google Drive files, Google Contacts, Google Calendar or any other Google service.
3.How we use Google user data
We use Google user data only to provide the user-facing sign-in and account features you asked for:
- To create your Nutrifinds account and sign you in without a separate password
- To show your name and profile picture in your account and on reviews you publish
- To send order confirmations, delivery updates and service notices to your email address
- To recover or verify your account and to prevent fraudulent sign-ins
4.Limited Use of Google user data
Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We do not use Google user data for targeted, personalized, retargeted, interest-based or any other advertising
- We do not sell, rent or license Google user data, and we do not provide or transfer it to data brokers or information resellers
- We do not use Google user data to determine credit-worthiness or for lending purposes
- We do not use Google user data to build or enrich marketing databases or profiles
- We do not use Google user data, and we do not use any Google Workspace API data, to develop, improve or train generalized or non-personalized artificial intelligence or machine learning models
- We do not transfer Google user data to third parties for advertising, for sale to data brokers or information resellers, for credit assessment or lending, or for training generalized or non-personalized artificial intelligence or machine learning models
- Humans do not read your Google user data except with your explicit consent for a support request you raise, where it is necessary for security or to investigate abuse, to comply with applicable law, or where the data is aggregated and anonymized for internal operations
5.How we use your information
- To create and manage your account
- To process payments, pack, ship and deliver your orders, and send order updates
- To handle returns, exchanges, refunds and customer support
- To apply vouchers and promotions
- To publish your product reviews
- To keep the website secure and prevent fraud
- To comply with legal, tax and accounting obligations
7.How we protect your data
- All traffic between your browser and Nutrifinds is encrypted in transit using HTTPS/TLS
- Passwords are stored only as salted one-way hashes, never in readable form
- Google sign-in tokens and account data are held in access-controlled systems, and only authorized personnel who need the data to operate the store can reach them
- Access to production systems requires individual accounts and is logged and reviewed
- Payment card and e-wallet credentials are entered with our payment providers and never stored on Nutrifinds systems
- If a personal data breach affects you, we will notify you and the National Privacy Commission as required by law
8.How long we keep your data and how to delete it
- Account data, including the name, email address and profile picture received from Google sign-in, is kept while your account is active
- When you ask us to delete your account, we delete your account data, including all Google user data we hold, within 30 days of verifying the request
- Order, payment and invoice records are kept for 10 years after the transaction because Philippine tax and accounting rules require it, after which they are securely deleted or anonymized
- Reviews you published are removed from public pages when your account is deleted
- You can request deletion by emailing nutrifinds@nutrifinds.com from your registered email address, or through the Contact Us form on our About Us page
- You can also revoke our access to your Google Account at any time from your Google Account permissions page at myaccount.google.com/permissions, which stops any further Google data from reaching us
9.Product reviews and uploaded content
Reviews and photos you submit may be shown publicly on our product pages with your display name. Do not include personal details in review photos or text.
11.Where your data is stored
Our systems are hosted with cloud providers that may store and process data outside the Philippines. Where data is transferred abroad, we require those providers by contract to protect it to the standard set by the Data Privacy Act of 2012 and to process it only on our instructions.
12.Your rights
Under the Data Privacy Act you may:
- Be informed about how your data is processed
- Access and correct your personal information
- Object to processing or withdraw your consent
- Ask us to block, remove or delete your data
- Ask for a copy of your data in a portable format
- Be indemnified for damages from misuse of your data
- File a complaint with the National Privacy Commission
You can update your details in your account profile, or contact us using the details below to make a request. We respond to requests within 30 days.
13.Children
Our website is not meant for children under 18. We do not knowingly collect personal information from anyone under 18, and a minor may use the store only through a parent or guardian.
14.Contact us
For privacy questions, access requests or deletion requests, contact the Nutrifinds Data Protection Officer:
- Email: nutrifinds@nutrifinds.com
- Phone: (02) 8230-9570
- Address: Nutrifinds Enterprise, 55 France, Paranaque City, 1700, Metro Manila, Philippines
- Or use the Contact Us form on our About Us page
15.Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated. If we change how we use Google user data or any other personal information, we will update this page and notify account holders by email before the change takes effect.